Last updated: 01/02/26
This Privacy Policy explains how The Learning Experts Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when providing tuition and related educational services directly to students and/or their parents or guardians.
- Who We Are
Data Controller:
The Learning Experts Ltd
Picadilly Business Centre, Aldow Enterprise Park
Manchester, M12 6AE
United Kingdom
Email: info@thelearningexperts.co.uk
- What Personal Data We Collect
When you engage with us for tuition, we may collect:
- Student’s name, date of birth, and contact details
- Parent/guardian names and contact details
- School or educational institution attended
- Educational needs, assessments, and progress notes
- Session attendance and payment information
- Any information voluntarily provided in communications
- How We Use Your Data
We use your data to:
- Provide and manage tuition sessions tailored to student needs
- Communicate with parents and students regarding scheduling, progress, and billing
- Monitor and improve the quality of tuition services
- Comply with legal and regulatory obligations (e.g., safeguarding)
- Lawful Basis for Processing
We process personal data based on:
- Contract – to deliver tuition services as agreed with parents/students
- Consent – for any optional communications (e.g., newsletters)
- Legal obligation – to comply with safeguarding and educational regulations
- Legitimate interests – to improve and maintain our services
- Data Sharing
We do not share your personal data with third parties except:
- With consent, for referrals or specialist support
- Where required by law or safeguarding duties
- With trusted service providers (e.g., payment processors) under GDPR agreement
- Data Retention
We retain tuition-related personal data only as long as necessary to:
- Deliver the tuition service
- Manage billing and administrative requirements
- Comply with legal record-keeping obligations
After this period, data is securely deleted or anonymised.
- Your Rights
Under UK GDPR, you have rights including:
- Access to your personal data
- Correction of inaccurate data
- Requesting erasure where lawful
- Restricting or objecting to processing
- Withdrawing consent at any time
To exercise your rights, contact us at: info@thelearningexperts.co.uk
- Data Security
We apply appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
- Children’s Data
If tuition involves children under 16, we handle data with extra care, ensuring compliance with safeguarding laws and GDPR.
- Changes to This Policy
We may update this policy from time to time. The latest version will be available on our website.
- Contact Us
For questions about this policy or your data:
The Learning Experts Ltd
Email: info@thelearningexperts.co.uk