Last updated: 03/01/2026
This Website Privacy & Cookies Policy explains how The Learning Experts Ltd (“we”, “us”, or “our”) collects, uses, and protects personal data when you visit or interact with our website: https://thelearningexperts.co.uk. This policy applies only to website visitors. For information about how we process student data for tuition, exam marking, and school services, please see our Education, Tuition & Assessment Privacy Policy.
- Who We Are
Data Controller:
The Learning Experts Ltd
Picadilly Business Centre, Aldow Enterprise Park
Manchester, M12 6AE
United Kingdom
Email: info@thelearningexperts.co.uk
- What Personal Data We Collect
When you use our website, we may collect the following data:
- a) Information You Provide
When you complete a contact or enquiry form, we may collect: Name, Email address, Phone number (if provided), Message content, Organisation or school name (if provided).
- b) Automatically Collected Data
When you browse our website, we may collect: IP address (anonymised where possible), Browser type and version, Device and operating system, Pages visited and time spent on pages, Referring website.
- How We Use Your Data
We use website data to: Respond to enquiries submitted via our forms, Communicate with prospective clients or partners, Monitor and improve website performance, Understand how visitors use our site, Maintain website security and functionality. We do not use website data for automated decision-making or profiling.
- Lawful Basis for Processing
Under UK GDPR, we process your data based on: Consent – where you submit a form or accept cookies, Legitimate interests – to operate, maintain, and improve our website, Legal obligations – where required by law. You may withdraw consent at any time.
- Cookies and Analytics
- a) What Are Cookies?
Cookies are small text files placed on your device to help websites function properly and collect usage information.
- b) Cookies We Use
Essential Cookies
Necessary for the website to function correctly and cannot be switched off.
Analytics Cookies (Google Analytics)
We use Google Analytics to understand how visitors use our website. Google Analytics may collect: Pages visited, Time spent on the site, Device and browser information, Approximate location (based on IP, anonymised). We have configured Google Analytics to anonymise IP addresses where possible. Google acts as a data processor on our behalf.
- Managing Cookies
When you first visit our website, you will be asked to accept or manage cookies via a cookie banner. You can also withdraw or change consent at any time or disable cookies via your browser settings. Please note that disabling cookies may affect website functionality.
- Data Sharing
We do not sell or rent your personal data. We may share data with trusted third-party service providers who help us operate our website, including Website hosting providers and Analytics providers (e.g. Google). All third parties are required to comply with UK GDPR.
- International Data Transfers
Some website data (e.g. Google Analytics data) may be processed outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place, such as UK International Data Transfer Agreements (IDTAs) or Standard Contractual Clauses.
- Data Retention
Enquiry form submissions are retained only as long as necessary to respond and manage follow-up communications. Analytics data is retained in accordance with Google Analytics retention settings. Data is securely deleted or anonymised when no longer required.
- Your Data Protection Rights
Under UK GDPR, you have the right to: Access your personal data, Correct inaccurate data, Request erasure of your data, Restrict or object to processing, Withdraw consent at any time, Lodge a complaint with the Information Commissioner’s Office (ICO). To exercise your rights, contact us at: 📧 info@thelearningexperts.co.uk
- Security Measures
We take appropriate technical and organisational measures to protect your personal data, including secure systems, access controls, and data minimisation practices.
- Changes to This Policy
We may update this policy from time to time. The latest version will always be published on this page with the updated date shown above.
- Contact Us
If you have any questions about this policy or how we use your data, please contact: The Learning Experts Ltd 📧 info@thelearningexperts.co.uk
